Service status
Live status of the services your integration depends on. Incidents are posted here first, and to your notification email if you subscribe.
All systems operational
checked 40s ago
| Service | Status | Response time | Uptime · 90d |
|---|---|---|---|
| Orders API create, retrieve, replace, cancel |
Operational | 96 ms | 99.98% |
| Authentication token minting |
Operational | 124 ms | 99.99% |
| Notifications webhook delivery |
Degraded | 1,840 ms | 99.71% |
| Sandbox simulated warehouse |
Operational | 88 ms | 99.42% |
Notifications — elevated delivery latency
Monitoring- Started
- 2026-08-14 07:20Z
- Affects
- Webhook delivery only. Orders API is unaffected.
Deliveries are queuing behind a slow consumer and arriving late, some by several minutes. Nothing is being lost — retries continue until they land. We are monitoring the drain.
If you poll
GET /orders as well as receiving
notifications, your polling is unaffected and stays current.Recent incidents
| Date | Service | Summary | Duration |
|---|---|---|---|
| 2026-07-28 | Orders API | Elevated 5xx on order create during a deploy. | 14 min |
| 2026-07-11 | Sandbox | Simulated warehouse stopped advancing orders. | 3h 20m |
| 2026-06-19 | Authentication | Token minting throttled by upstream limits. | 42 min |